Customer Service – News

Noble Pie Parlor hired Jeffrey Benjamin to facilitate customer service training for their restaurants. Working with over 20 managers and supervisors during the program, Breakthrough Training assisted the team with developing a unique and personalized customer service plan for all employees of the company focusing on the 6 Breakthrough Customer Service Imperatives. An in-depth discussion of …

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Jeffrey worked with Head Start to facilitate customer service training in Reno. The program focused on practicing the 6 Breakthrough Customer Service Imperatives. Over 80 employees worked as a team to collaborate how to best implement a customer service plan to best serve kids, parents and co-workers. Ways to promote a positive experience with both internal …

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Lake Almanor Country Club invited Jeffrey Benjamin to facilitate customer service training for over 50 employees. The program focused on practicing the 6 Breakthrough Customer Service Imperatives. Employees from all departments of the organization including golf course maintenance, restaurant, security, office administration, golf shop and recreation worked as a team to collaborate a customer service plan. …

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Dr. Margaret Chang of Retinal Consultants reached out to Jeffrey Benjamin to facilitate customer service training in Sacramento. The program focused on practicing the 6 Breakthrough Customer Service Imperatives. Employees worked as a team to collaborate how to best implement a customer service plan for their Ophthalmology medical practice. Ways to promote a positive experience with patients is the …

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Greater Nevada Mortgage Call Center worked with Jeffrey Benjamin of Breakthrough on customer service training skills and techniques and ways to build team support with customers and coworkers. Employees engaged in an interactive half-day training session that included in-depth discussions, role-playing and team challenges to incorporate problems solving skills. The program was conducted in Carson …

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Sacramento Fortune School of Education hired Breakthrough Training™ to provide communication and customer service training to employees to improve client relations and to achieve the goal of taking elementary schools students through graduation of college. Breakthrough worked with administration staff as well as teachers and principals. The focus of the program was developing a customer service action …

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Western Nevada College contracted with Breakthrough to provide customer service training to local farmers throughout Nevada. Focus was given on how to best implement the 6 Customer Service Imperatives during every day business practices.   Breakthrough Training offers customer service training programs in Reno.   Meet the facilitator Jeff Benjamin of Breakthrough Training   Breakthrough also …

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Sierra Nevada Properties trains real estate professionals on customer service in Reno with Breakthrough Training. Jeffrey Benjamin facilitated ways to develop strategies to enhance relationships through effective communication skills. Creating life-long customers ought to be a key priority for every company and each employee. During the customer service training seminar Jeffrey shared and interactively discussed …

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University of Nevada Foundation employees worked with Breakthrough Training on customer service training in Reno. During the program employees discovered best practices for providing exceptional customer service to both internal and external customers. Over 22 employees shared how to best serve, and defined a personalized plan to execute a culture of service. The UNR foundation …

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Fortune School engaged Breakthrough to provide a customer service training seminars in Sacramento for employees. Fortune is a charter school that focuses on college preparatory. Starting in Kindergarten through grade 8, Fortune Schools serves low income students. The customer service program focused on retention of internal and external customers using practices that most organizations neglect. …

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Pizza Factory contracted with Breakthrough Training to provide customer service training for restaurant employees. Staff created a customer service plan to retain and attract customers that included specific practices using the 6 Customer Service Imperatives of: Friendly Greeting, Using the Customers Name, Positive Attitude, Listening to Customers, Access to Information and Sharing a Fond Farewell. …

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Over 60 employees of the Boys & Girls Club of Truckee Meadows participated in customer service training in Reno, Nevada with Jeffrey Benjamin. The importance of operating as a cohesive team to provide excellence customer experience was a focal point of the program. A total of 6 Customer Service Imperatives were shared while staff members …

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