Customer Service – News

Customer Service training program in Reno with QM Resorts

QM Resorts Engages in Customer Service Training

QM Resorts works with Breakthrough Training in Reno to provide customer service training for all departments in the company from accounting to maintenance to front desk to maid service. The program focused on delivering exception customer service to guests that vacation through and with QM Resorts. During the program a customer service plan was developed […]

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Customer Service Training in Reno with One Contact Inc.

Jeffrey Benjamin facilitates a series of customer service training for call center One Contact in Reno, Nevada. One Contact has over 125 call center representatives in Reno that provide inbound customer communications. The Breakthrough Training program focused on improving customer relations, promoting positive communication, practicing active listening skills, how to guide and control inbound service

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Mike’s Huli Chicken Hawaii Customer Service Training

Mike Fuse is the owner of Mike’s Huli Huli Chicken on the Island of Oahu, Hawaii. Jeffrey Benjamin worked with Mike’s team on customer service training. Mike’s Huli Chicken is world famous attracting everyday locals, tourists from around the globe, and TV food stars like Adam Richman of Travel Channel and Guy Fieri of Food

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