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December 2018

One Day Dealing with Difficult People Workshop AGC – December 18 2018 – Reno, NV

December 18, 2018 @ 8:30 am - 4:30 pm

How to deal with difficult people is a skill. This training offers ways to improve communication with difficult coworkers and customers. The program focus is coaching you onhow to confront and resolve conflict in the workplace, and best practices on how to influence people. EXPECTATIONS: • Identify and work with difficult people in your workplace. • Understand and relate to different personalities. • Learn solution-focused conflict resolution strategies. • Communicate skillfully and confidently with other people. .• Ways to control…

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