Breakthrough worked with A1 RV Sales to provide effective communication skills training. Communication and team-building activities were used to reinforce content shared during the interactive training program. A focus was given on how to improve internal communications with different department employees to better serve customers. Communication skills are vital to achieving the goals and objectives of organizations. Business enterprises fail when employees do not properly communicate. Both revenues and profit margins drop due to mistakes and loss of customers. Most of which is due to ineffective communication skills.