Greater Nevada Mortgage Call Center worked with Jeffrey Benjamin of Breakthrough on customer service training skills and techniques and ways to build team support with customers and coworkers. Employees engaged in an interactive half-day training session that included in-depth discussions, role-playing and team challenges to incorporate problems solving skills. The program was conducted in Carson City, Nevada.

Meet the facilitator Jeff Benjamin of Breakthrough Training

Breakthrough Training offers employee development training in Reno.

Breakthrough Training offers leadership for managers and supervisors.

Breakthrough also provides a 2 Day Leadership course in Reno available to the general public that allows companies to send key staff members for employee development.

Related Audiobook Series - Listen Online Free!

21 Real Life Habits for Success with Jeffrey Benjamin

Elevate Your Customer Service

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The only difference between you and your competitors is the level of customer service satisfaction you offer. The path to excellent customer satisfaction begins with a genuine commitment to create and maintain a service-oriented attitude. The customer service tips and …