Greater Nevada Mortgage Call Center worked with Jeffrey Benjamin of Breakthrough on customer service training skills and techniques and ways to build team support with customers and coworkers. Employees engaged in an interactive half-day training session that included in-depth discussions, role-playing and team challenges to incorporate problems solving skills. The program was conducted in Carson City, Nevada.
Meet the facilitator Jeff Benjamin of Breakthrough Training
Breakthrough Training offers employee development training in Reno.
Breakthrough Training offers leadership for managers and supervisors.
Breakthrough also provides a 2 Day Leadership course in Reno available to the general public that allows companies to send key staff members for employee development.
Elevate Your Customer Service
How is your customer service? The only difference between you and your competitors is your level of customer service satisfaction. The path to excellent customer service begins with a genuine commitment to create and maintain a service-oriented attitude.