Jeffrey Benjamin facilitates a series of customer service training for call center One Contact in Reno, Nevada. One Contact has over 125 call center representatives in Reno that provide inbound customer communications. The Breakthrough Training program focused on improving customer relations, promoting positive communication, practicing active listening skills, how to guide and control inbound service calls and how to de-escalate situations with customers.

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21 Real Life Habits for Success with Jeffrey Benjamin

Elevate Your Customer Service

How is your customer service? The only difference between you and your competitors is your level of customer service satisfaction. The path to excellent customer service begins with a genuine commitment to create and maintain a service-oriented attitude. Read More…