Lake Almanor Country Club invited Jeffrey Benjamin to facilitate customer service training for over 50 employees. The program focused on practicing the 6 Breakthrough Customer Service Imperatives. Employees from all departments of the organization including golf course maintenance, restaurant, security, office administration, golf shop and recreation worked as a team to collaborate a customer service plan. Ways to promote a positive experience with members and guests is the focus of the training program. Breakthrough Training offers interactive corporate training programs to companies in team building, effective communication, leadership training. Lake Almanor Country Club is located at 501Peninsula Drive, Lake Almanor, California.
Phone: (530) 596-3282
Meet the facilitator Jeff Benjamin of Breakthrough Training
The Lake Almanor Country Club (LACC) is a homeowner’s association consisting of 1831 large single-family residential lots. This beautiful community is located in a natural forest setting of mature pine and fir trees on the peninsula of Lake Almanor in the Cascade/Sierra Nevada Mountains of northeast California. Lake Almanor’s elevation is 4500 feet and has a water storage capacity of over 1 million acre feet. It is a beautiful drive around the 52 miles of lake shore with views of Mt. Lassen to the west and Dyer Mountain to the east.
Breakthrough Training offers leadership for managers and supervisors.
Breakthrough also provides a 2 Day Leadership course in Reno available to the general public that allows companies to send key staff members for employee development.
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Elevate Your Customer Service
How is your customer service? The only difference between you and your competitors is your level of customer service satisfaction. The path to excellent customer service begins with a genuine commitment to create and maintain a service-oriented attitude. Read More...