ERG Aerospace hired Breakthrough Training to facilitate effective communication in the workplace training for a full day with 25 employees. A focus on team communication skills was emphasized through various team building activities. Participants also learned about the 4 communication styles and how to best work with and relate to people who share different communication preferences. Best practices for giving and receiving feedback to co-workers was discussed, as well as how to praise and celebrate both individual and team achievements. A greater understanding of body language, tone and verbal communication cues were examined, and best practices to ensure your message is well received by an audience.
Meet the facilitator Jeff Benjamin of Breakthrough Training
ERG Aerospace Corporation has been producing foamed metals, carbons, and ceramics for the aerospace, defense, semiconductor manufacturing, biomedical, and scientific industries.
From 1967 until the mid-1990’s, the majority of ERG’s business was sequestered for military applications and included the design and manufacture of critical foam components for reconnaissance satellites, nuclear weapons, ICBMs, and other aerospace systems. With the end of the Cold War, the advanced design and manufacturing technologies that ERG had perfected were then made available for commercial, scientific, and non-classified military applications. ERG has facilities in both Oakland, California and Sparks, Nevada.
Breakthrough Training offers leadership for managers and supervisors.
Breakthrough also provides a 2 Day Leadership course in Reno available to the general public that allows companies to send key staff members for employee development.
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Elevate Your Customer Service
How is your customer service? The only difference between you and your competitors is your level of customer service satisfaction. The path to excellent customer service begins with a genuine commitment to create and maintain a service-oriented attitude. Read More...