Sacramento Fortune School of Education hired Breakthrough Training™ to provide communication and customer service training to employees to improve client relations and to achieve the goal of taking elementary schools students through graduation of college. Breakthrough worked with administration staff as well as teachers and principals. The focus of the program was developing a customer service action plan following the 6 customer service imperatives. Additionally, Fortune team members learned how to best serve others through effective business communication skills training.
Jeffrey Benjamin delivers over 150 presentations and training programs every year. Breakthrough Training™ was founded 25 years ago with an emphasis on leadership and employee development training programs. Over the years Breakthrough Training™ has worked with numerous education institutions from pre-school to college administration, principals and teachers.
Breakthrough Training offers leadership for managers and supervisors.
Meet the facilitator Jeff Benjamin of Breakthrough Training
Breakthrough also provides a 2 Day Leadership course in Reno available to the general public that allows companies to send key staff members for employee development.
Elevate Your Customer Service
How is your customer service? The only difference between you and your competitors is your level of customer service satisfaction. The path to excellent customer service begins with a genuine commitment to create and maintain a service-oriented attitude.