Communication

5 Customer Service Tips

The only difference between you and your competitors is the level of customer service satisfaction you offer. The path to excellent customer satisfaction begins with a genuine commitment to create and maintain a service-oriented attitude. The customer service tips and habits I’m going to share are basic, but don’t let that fool you. If they …

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Habits to Improve Public Speaking

21 Habits to Improve Public Speaking

If you are terrified of speaking publicly, you are not alone. “Glossophobia, or a fear of public speaking, is a widespread phobia and one that is believed to affect up to 75% of the population.” –Psycom (3rd largest site in the US- focuses exclusively on mental health.) Most people would rather jump through rings of …

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6 Business Networking Tips

Business networking is critical to your success. The more people you know, the more opportunities you have. You have incredible access if you are networked with a good mechanic, investor, realtor, financial planner, florist, doctor, engineer, teacher—the list goes on! Here are some networking habits to help increase and strengthen your personal network. 1. Go …

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