Noble Pie Parlor hired Jeffrey Benjamin to facilitate customer service training for their restaurants. Working with over 20 managers and supervisors during the program, Breakthrough Training assisted the team with developing a unique and personalized customer service plan for all employees of the company focusing on the 6 Breakthrough Customer Service Imperatives. An in-depth discussion of
Customer Service Training Program
Define & Deliver Your Unique Service Style
The customer service training seminar helps participants understand how all levels of the organization contribute to the overall impression conveyed to the consumer, and it offers useful ways to establish a successful relationship.
Best practices for implementing the 6 Customer Service Imperatives are defined. An action plan of Customer Service for your business is implemented.
Download & Print Program Description Flyer
Poor service can destroy a business. Gain control to provide a WOW Customer Service experience by providing the training and tools that set you apart from your competition.
The program focus is on the necessary tools to create a positive ongoing relationship with customers using proactive, rebound, problem solving and recognition strategies. The goal is to create a culture that serves both interal and exteral customers.
Customer Service Audiobook Download
Our Latest Classes:
Jeffrey worked with Head Start to facilitate customer service training in Reno. The program focused on practicing the 6 Breakthrough Customer Service Imperatives. Over 80 employees worked as a team to collaborate how to best implement a customer service plan to best serve kids, parents and co-workers. Ways to promote a positive experience with both internal
Lake Almanor Country Club invited Jeffrey Benjamin to facilitate customer service training for over 50 employees. The program focused on practicing the 6 Breakthrough Customer Service Imperatives. Employees from all departments of the organization including golf course maintenance, restaurant, security, office administration, golf shop and recreation worked as a team to collaborate a customer service plan.
Dr. Margaret Chang of Retinal Consultants reached out to Jeffrey Benjamin to facilitate customer service training in Sacramento. The program focused on practicing the 6 Breakthrough Customer Service Imperatives. Employees worked as a team to collaborate how to best implement a customer service plan for their Ophthalmology medical practice. Ways to promote a positive experience with patients is the
Greater Nevada Mortgage Call Center worked with Jeffrey Benjamin of Breakthrough on customer service training skills and techniques and ways to build team support with customers and coworkers. Employees engaged in an interactive half-day training session that included in-depth discussions, role-playing and team challenges to incorporate problems solving skills. The program was conducted in Carson
Sacramento Fortune School of Education hired Breakthrough Training™ to provide communication and customer service training to employees to improve client relations and to achieve the goal of taking elementary schools students through graduation of college. Breakthrough worked with administration staff as well as teachers and principals. The focus of the program was developing a customer service action