Jeffrey worked with Head Start to facilitate customer service training in Reno. The program focused on practicing the 6 Breakthrough Customer Service Imperatives. Over 80 employees worked as a team to collaborate how to best implement a customer service plan to best serve kids, parents and co-workers. Ways to promote a positive experience with both internal
Customer Service Training Program
Define & Deliver Your Unique Service Style
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Poor service can destroy a business. Gain control to provide a WOW Customer Service experience by providing the training and tools that set you apart from your competition.
The program focus is on the necessary tools to create a positive ongoing relationship with customers using proactive, rebound, problem solving and recognition strategies. The goal is to create a culture that serves both interal and exteral customers.
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Lake Almanor Country Club invited Jeffrey Benjamin to facilitate customer service training for over 50 employees. The program focused on practicing the 6 Breakthrough Customer Service Imperatives. Employees from all departments of the organization including golf course maintenance, restaurant, security, office administration, golf shop and recreation worked as a team to collaborate a customer service plan.
Dr. Margaret Chang of Retinal Consultants reached out to Jeffrey Benjamin to facilitate customer service training in Sacramento. The program focused on practicing the 6 Breakthrough Customer Service Imperatives. Employees worked as a team to collaborate how to best implement a customer service plan for their Ophthalmology medical practice. Ways to promote a positive experience with patients is the
Greater Nevada Mortgage Call Center worked with Jeffrey Benjamin of Breakthrough on customer service training skills and techniques and ways to build team support with customers and coworkers. Employees engaged in an interactive half-day training session that included in-depth discussions, role-playing and team challenges to incorporate problems solving skills. The program was conducted in Carson
Sacramento Fortune School of Education hired Breakthrough Training™ to provide communication and customer service training to employees to improve client relations and to achieve the goal of taking elementary schools students through graduation of college. Breakthrough worked with administration staff as well as teachers and principals. The focus of the program was developing a customer service action
Western Nevada College contracted with Breakthrough to provide customer service training to local farmers throughout Nevada. Focus was given on how to best implement the 6 Customer Service Imperatives during every day business practices. Breakthrough Training offers customer service training programs in Reno. Meet the facilitator Jeff Benjamin of Breakthrough Training Breakthrough also