Noble Pie Parlor hired Jeffrey Benjamin to facilitate customer service training for their restaurants. Working with over 20 managers and supervisors during the program, Breakthrough Training assisted the team with developing a unique and personalized customer service plan for all employees of the company focusing on the 6 Breakthrough Customer Service Imperatives. An in-depth discussion of
Customer Service Training Program
Customer Service Training Program
Define & Deliver Your Unique Service Style:
Our customer service training program helps participants understand how all levels of the organization contribute to the overall impression conveyed to the consumer. It offers useful ways to establish a successful relationship.
Best practices for implementing the 6 Customer Service Imperatives are defined. An action plan of Customer Service for your business is implemented. This program improves customer interactions, and positivity ultimately drives sales.
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Customer Service Training – Module
WOW! Customer Service
Poor service can destroy a business. Gain control to provide a WOW Customer Service experience by providing the Customer Service Training tools that set you apart from your competition.
Our program focuses on the necessary tools to create a positive ongoing relationship with customers using proactive, rebound, problem-solving, and recognition strategies. The goal is to build strong teams and create a culture that serves both internal and external customers and reinforces employee understanding of why Training Programs are important.
Customer Service Training Program - materials included
Customer Service Audiobook Download
Our Latest Customer Service Training Program Classes:
Jeffrey worked with Head Start to facilitate customer service training in Reno. The program focused on practicing the 6 Breakthrough Customer Service Imperatives. Over 80 employees worked as a team to collaborate how to best implement a customer service plan to best serve kids, parents and co-workers. Ways to promote a positive experience with both internal
Lake Almanor Country Club invited Jeffrey Benjamin to facilitate customer service training for over 50 employees. The program focused on practicing the 6 Breakthrough Customer Service Imperatives. Employees from all departments of the organization including golf course maintenance, restaurant, security, office administration, golf shop and recreation worked as a team to collaborate a customer service plan.
Dr. Margaret Chang of Retinal Consultants reached out to Jeffrey Benjamin to facilitate customer service training in Sacramento. The program focused on practicing the 6 Breakthrough Customer Service Imperatives. Employees worked as a team to collaborate how to best implement a customer service plan for their Ophthalmology medical practice. Ways to promote a positive experience with patients is the
Greater Nevada Mortgage Call Center worked with Jeffrey Benjamin of Breakthrough on customer service training skills and techniques and ways to build team support with customers and coworkers. Employees engaged in an interactive half-day training session that included in-depth discussions, role-playing and team challenges to incorporate problems solving skills. The program was conducted in Carson
Sacramento Fortune School of Education hired Breakthrough Training™ to provide communication and customer service training to employees to improve client relations and to achieve the goal of taking elementary schools students through graduation of college. Breakthrough worked with administration staff as well as teachers and principals. The focus of the program was developing a customer service action