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Conflict Resolution

Communication & Influence

Conflict Resolution Training for Employees

Conflict doesn't go away when you ignore it — it just gets more expensive. Our Conflict Resolution training gives your team real, practiced strategies for confronting and resolving conflict before it damages working relationships or morale.

Say good-bye to boring lectures or power point presentations.

Our programs are hands-on, action driven for proven results!

The Training Program Module

You'll work through real workplace scenarios, not hypotheticals, and leave with a personal approach for the specific conflicts your team actually faces.

Module 1

Master Effective Conflict Resolution Skills

Participants practice de-escalation strategies and learn to control their own response in difficult situations — the two skills that separate a resolved conflict from an escalated one. You'll work through real workplace scenarios, not hypotheticals, and leave with a personal approach for the specific conflicts your team actually faces.

Module Expectations

  • Practice vital listening strategies to improve communication.
  • Improve communication to establish a positive connection.
  • Communicate skillfully and confidently with other people.
  • Understand and relate to different communication styles.
  • Learn conflict resolution skills for the workplace.
  • Create mutual understanding in a clear and organized manner.
  • Build trust and establish cooperation with others.
  • Ways to control your response in difficult situations

What’s Included

Every attendee leaves with the real tools to keep using what they learned.

Hardcover Journal

Journal

A premium hardcover journal for capturing reflections, notes, and next steps.

Communication Audiobook Download

The Master Your Communication audiobook companion, so the lessons keep working after the session ends.

Breakthrough Pen

Breakthrough Pen

A weighted metal pen with a built-in stylus tip, so notes carry over to any screen.

What Attendees Say

Heidi Howden
Court Administration

I highly recommend Jeff’s Breakthrough Training for anyone willing to have fun and be fully engaged while learning leadership and communication skills for personal and professional growth. It is the most enjoyable training I’ve participated in. He is great and so amazing at details!

Ashlee Edgar
Warehouse Supervisor

The interactive challenges were definitely an eye opener for communication and leadership styles. It really helped me realize and work on approaching each style the most effective way to achieve goals.

Darren Squillante
HR Director

Well planned and prepared. Very valuable experience. Thoroughly enjoyed the public speaking training.

Mishon Hurst
Deputy Executive Director

Jeff's leadership training is a must! This training is great for managers, leaders, and staff. Understanding leadership styles, communication tactics, and team building are all essentials for building a cohesive team. This training provides these essentials and more!

Cindy Saunders
HR Business Partner

Once again, Jeff delivered an energetic and dynamic training session to our management team! Several employees noted that this was the best training they had ever received. We intend to partner on a consistent basis with Breakthrough Training for our diverse training needs throughout our unit.

Laura Keppel
Training & Development

Jeff's high energy training programs not only provide useful information, they guide the learner to experience the lessons through hands-on activities which make them personal and in turn, memorable. The casual and fun atmosphere helps my team members relax and enjoy the training experience while still being held accountable for results.

Savannah Maienschein
Manager

This training was awesome and very interactive! I love that it was not just sit down and listen the whole time. Each module was different and helped different personalities learn to work as a team. It was fun, interesting and very beneficial for not only your work life but your personal life. I would recommend it to anyone and everyone.

Raechelle Bogdon
Controller

I just finished a great training program lead by Jeffrey. It was an amazing two days. Each aspect was engaging and meaningful, with take-aways that I am able to utilize every day. It was definitely time well spent. Thank you Jeffrey for providing awesome program! I look forward to putting the skills to work!

Aaron Bissell
Assistant Project Manager

I took Jeffrey Benjamin's Breakthrough Training Leadership modules and highly recommend it. I was able to get a lot out of them that I can apply in my professional career and in my personal life. Everybody wants to be able to communicate better with co-workers, employees, family members and friends. After completing the modules I felt that this was accomplished along with many other skills.

Neil Bartlett
Senior Project Estimator

Breakthrough Training was a great experience for me. The training is especially useful during sales presentations as well as business meetings. Jeff helped make the terrifying experience of speaking in front of people something that I looked forward to. His encouragement and critiques were always right on. I would love to go through the training again. The training has made a difference for me in my work-life as well as real-life.

Lee Hughes
Director of Operations

We used Breakthrough Training for both our locations in NV and CA, Jeff and his team put on a great experience, the entire company went through the training. The interactive elements of the training were what made it a stand out experience for every employee. We are ready for the next level in communication and leadership training and would gladly let Breakthrough help us get there.

Pam Abercrombie
Education Manager

Jeffrey Benjamin and Breakthrough Training was an amazing experience for the Education Staff at the Reno Sparks Indian Colony. The staff quickly learned their strengths and how to overcome challenges working together. Jeffrey knew exactly how to identify each of the staff's communication styles, how to work with them, and inspire their greatness.

Chris Burke
Vice President

I've attended several of Jeff's Breakthrough Training courses and it's some of the best training and development I've experienced in my whole career. The training was timely and relevant for my position and the construction industry. His courses take you outside your comfort zone in terms of personal growth and relationship building. What I think I appreciated the most was Jeff's personal connection with each member of the course. For me and the countless others in my company that have had the privilege of taking a course from Jeff, I can assure you we are all better businessmen/business women and individuals!

Clare Shine
Account Manager

I had the opportunity to take Jeff's leadership class. It was wonderful! This class worked on team building and communication skills. I think this class would be particularly useful for anyone who is in a supervisory position or plans to be or in sales. It really helps to understand how to communicate with people you interact with in different situations. Jeff kept the class upbeat and was a wealth of knowledge. This was a real eye opener.

Dan Seiler
Lead Estimator

Jeff Benjamin's Breakthrough Training sessions will help you to use structure in your speech writing, so that every time your speak in public you are confident in your preparation and content. It has helped me to deliver presentations to perspective construction clients much more comfortably and with much better assertiveness. I would highly recommend Breakthrough Training to anyone looking to be more effective in their business presentations.

Adam Schad
Controller

Having participated in 3 of Jeffrey's trainings over the last several years I can say that each time they have had an impact for me. I always learn more about myself as well as the team I work with. Working for Microsoft we have the opportunity to attend many trainings. The real value of a training is when you walk away after spending the day together with your team; and you know your perspective has changed in how you look at your job, your team and your personal life. Jeffrey's trainings have all had that impact for me.

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