5 Customer Service Tips

The only difference between you and your competitors is the level of customer service satisfaction you offer. The path to excellent customer satisfaction begins with a genuine commitment to create and maintain a service-oriented attitude. The customer service tips and...

21 Habits to Improve Public Speaking

Some studies indicate that 3 out of 4 people suffer from speech anxiety; that is an astounding 75%. Most people would rather jump through rings of fire than give a speech. Just the thought of speaking in public can create sweaty palms. People who can speak in public...

21 Ideas to Show Appreciation

American’s spend 8.7 hours per day working. At least one-third of your life is spent conducing work related activities, according to The Bureau of Labor Statistics More than 70 percent of U.S. employees are not engaged at work, reported by Gallup Polls on Employee...

8 Tools to Cultivate Accountability

Accountability is tied to success. When you are accountable, you are incredible. Here are some tools that can help you to be accountable and how you can hold others accountable, too. 1. Get an accountability partner. Exercise is easier to act on when you have a...

8 Coaching Tips

May I coach you? Chris Carmichael coached Lance Armstrong to the Yellow Jersey. Chuck Silvers coached Steven Spielberg to box office blockbusters. Bob Greene coached Oprah Winphrey to shed pounds of fat. Edward Deming coached Japan to international business stardom....

11 Habits to Improve Negotiation

We negotiate every day of our lives. We negotiate the price of an automobile or house. We negotiate a specific salary or pay increase. We negotiate in legal problems. We negotiate in relationships with friends and family. Negotiation involves reaching agreement. Here...

16 Ways to Promote Diversity

Destruction has occurred throughout history when attempting to constrict diversity. Conversely, magnificent innovations have been discovered through the differences we share. Diversity is a variety of anything. A diverse population will have different personalities,...

8 Traits of False Leadership

Many people can claim to be leaders, but they might be false leaders! Erroneous leaders display several characteristics. Sadly, many people are fooled into following these so-called leaders only to eventually be rattled. Here is a handful I’ve noticed over the years....

9 Ways to Write Success

Writing is a superb way to solidify your thoughts and feelings. It is also a great way to incite action. I’ve had the pleasure of being exposed to the writing process and have experienced first-hand the power of writing to bring about more success and happiness in my...

5 Traits to Improve the Power of Asking

The only way to get what you want out of life is by asking! This naturally begins at birth and follows us to the grave. As life progresses, it seems most people tend to lose the initiative to ask for what they want. They don’t ask for a raise, for a date, for a sale,...

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