5 Customer Service Tips
The only difference between you and your competitors is the level of customer service satisfaction you offer. The path to excellent customer satisfaction begins with a genuine commitment to create and maintain a service-oriented attitude. The customer service tips and habits I’m going to share are basic, but don’t let that fool you. If they
21 Habits to Improve Public Speaking
If you are terrified of speaking publicly, you are not alone. “Glossophobia, or a fear of public speaking, is a widespread phobia and one that is believed to affect up to 75% of the population.” –Psycom (3rd largest site in the US- focuses exclusively on mental health.) Most people would rather jump through rings of
21 Ideas to Show Appreciation
American’s spend 8.7 hours per day working. At least one-third of your life is spent conducing work related activities, according to The Bureau of Labor Statistics More than 70 percent of U.S. employees are not engaged at work, reported by Gallup Polls on Employee Engagement. Acknowledging positive behavior is the best way to perpetuate it. One way to create
15 Traits to Cultivate Accountability
Accountability is tied to success. When you are accountable, you are incredible. Here are some tools that can help you to be accountable and how you can hold others accountable, too. 1. Get an accountability partner. Exercise is easier to act on when you have a workout partner or hire a personal fitness trainer. Who can
8 Coaching Tips
May I coach you? Chris Carmichael coached Lance Armstrong to the Yellow Jersey. Chuck Silvers coached Steven Spielberg to box office blockbusters. Bob Greene coached Oprah Winphrey to shed pounds of fat. Edward Deming coached Japan to international business stardom. One striking denominator of highly successful people is that they employ the use of a
11 Habits to Improve Negotiation
We negotiate every day of our lives. We negotiate the price of an automobile or house. We negotiate a specific salary or pay increase. We negotiate in legal problems. We negotiate in relationships with friends and family. Negotiation involves reaching agreement. Here are some tools, tips and habits to improve your negotiation skill set. 1.
16 Ways to Promote Diversity
Destruction has occurred throughout history when attempting to constrict diversity. Conversely, magnificent innovations have been discovered through the differences we share. Diversity is a variety of anything. A diverse population will have different personalities, abilities, cultures, age groups, sexual preferences, religions, races and beliefs of thought, to name a few. Your personal and professional success
12 Traits of False Leadership
Many people can claim to be leaders, but they might be false leaders! Erroneous leaders display several characteristics. Sadly, many people are fooled into following these so-called leaders only to eventually be rattled. Here is a handful I’ve noticed over the years. Let these characteristics be signals to recognize false leaders or when you might
9 Ways to Write Success
Writing is a superb way to solidify your thoughts and feelings. It is also a great way to incite action. I’ve had the pleasure of being exposed to the writing process and have experienced first-hand the power of writing to bring about more success and happiness in my life. This sounds so simple it’s almost
5 Traits to Improve the Power of Asking
The only way to get what you want out of life is by asking! This naturally begins at birth and follows us to the grave. As life progresses, it seems most people tend to lose the initiative to ask for what they want. They don’t ask for a raise, for a date, for a sale,
7 Habits to Motivate Yourself
Without proper motivation successful business leaders, sports teams, entrepreneurs and sales people would evaporate. Motivation is a driving force, an impetus, causation. It’s a carrot on a stick, an incentive, an attraction, an urge, a triumphant call. Motivation is a siren song, a persuasive spirit, a compulsion, an obsession. Your ability to get things done
Team Building Tips
Our entire existence depends on teams. Everything from giant corporations to small businesses to marriages to families to friendship, each demands a high-performing team in order to be successful. If you want to increase your team effectiveness at both work and home then take charge now and practice these powerful habits. Here are 21 Real Life